Frontline Doc Scripts

5 simple ways we can give our patients a better experience

By Suneel Dhand | Blog

Being sick and hospitalized in a lonely and unfamiliar place is a terrifying time for our patients. It’s an easy thing for doctors and nurses to forget as we go about our hectic days, when time goes by so quickly that we barely have time to stop and think. Whether you are practicing medicine in

The Ultimate Patient Advocate in Your Pocket

By Suneel Dhand | Blog

Having been an Attending physician for the last several years and practiced medicine up and down the east coast, I’ve witnessed firsthand the daily challenges we face in healthcare, which are surprisingly the same in every hospital I’ve ever worked in. Seeing these issues and feeling passionately about them led me to develop a strong

Taking a proper History & Physical

By Suneel Dhand | Blog

The History and Physical (H&P) is the cornerstone of initial patient care. For those of you who are non-medical reading this, it simply means the interview and examination that occurs the first time the doctor sees their patient. I was trained in the United Kingdom—Cardiff Medical School—to give due credit to a great institution that

A failure to address the fundamental questions in healthcare

By Suneel Dhand | Blog

In the world of healthcare, we face a lot of questions and challenges. Hospital administrations across the country are grappling with these and always on the lookout for solutions. As far as raising the standard of healthcare quality, there’s been great progress over the last several years in the areas of patient safety, adhering to

The discharge paperwork makeover

By Suneel Dhand | Blog

It could be the title of a new primetime show (maybe it should be): The Great Discharge Paperwork Makeover. Assemble a group of bright and creative minds from across the country and put them together in an exotic location for a week to talk about something that will affect all of us one day—either ourselves

Let’s consign shared hospital rooms to the dustbin of healthcare history

By Suneel Dhand | Blog

The medical world has made terrific scientific and technological progress over the last century. Previously incurable diseases can now be treated as day cases and patients no longer have to accept a paternalistic, one-sided relationship with their doctors. Hospitals too, have a come a long way if you look at pictures of what they used

The Hero Case Managers

By Suneel Dhand | Blog

As someone who has practiced hospital medicine up and down the east coast for the last several years, I’ve had the fortune of working with some absolutely terrific colleagues. The hospital environment is by its very nature a busy and hectic one—where we all put our heads down and work tirelessly at the coalface for

It’s the economy, stupid

By Suneel Dhand | Blog

Last week I was back in the United Kingdom for a short trip home. It happened to be the week of the general election, and after a long campaign the country finally went to the polls on Thursday. For those of you unfamiliar with UK politics, for the last 5 years there’s been a coalition

Healthcare IT: the secret barrier to patient satisfaction nobody wants to talk about

By Suneel Dhand | Blog

I was recently talking to a patient about having some extra help at home when she left the hospital with home nursing services. The elderly lady, highly intelligent and fiercely independent, politely declined with the reply: “No, I’m fine thanks Dr Dhand—all they’ve done before is just come in with their computers, barely talk to

Why I didn’t support the nomination of Vivek Murthy, but wish him all the very best

By Suneel Dhand | Blog

Last week the new Surgeon General of the United States, Vivek Murthy, was officially sworn in by Vice President Joe Biden. Congratulations to him, it’s quite an achievement at the relatively young age of 37. Nobody can doubt the hard work, intelligence and passion that must have gone into reaching such a height. His nomination